Q:
I’ve registered, but can’t figure out how to edit my profile.
A:

To create and edit your profile after you have registered, simply click “Log In” at the bottom of the right-hand navigation menu and enter the email address and password you created when you registered. This will bring you to your Rider Profile page, where you can edit your information.

Q:
I don’t remember my password.
A:

Please follow this link to reset your password: http://chainbreakerride.org/my-account/lost-password/

Q:
I’m having trouble uploading my picture. What is wrong?
A:

Your picture cannot be larger than 5MB and must be either JPG, PNG or GIF format. To resize an image, you can try this website: http://www.picresize.com/. If you have questions please email info@chainbreakerride.org.

Q:
Why is my personal information showing up on my Rider page?
A:

When logged in to your account, you are able to see all of your specific profile information, such as address, phone number, and emergency contact information.  Only because you are logged in to your account are you able to see this, the general public is not able to see this information.

Q:
Can I change which route I want to ride?
A:

Up to but not later than 11:59 p.m. on Tuesday, July 11, 2017, you are able to change your route distance and minimum fundraising commitment by emailing info@chainbreakerride.org.  After 11:59 p.m. on Tuesday, July 11, 2017, you are not allowed to decrease your route and minimum fundraising commitment below the amount that you are committed to raise as of 11:59 p.m. on Tuesday, July 11, 2017.

For more information, please see the Fundraising Agreement and Liability Waiver here.

Q:
How do I change my personal information or my log-in and password?
A:

You can change this information by clicking “Log In” at the bottom of the right-hand navigation menu and entering the email address and password you created when you registered. After logging in to your profile, you will be directed to your Rider Profile page. From there you will be able to edit your Rider Profile information.